At CAMBRIDGECOURT2102 LLC, we strive to provide the best customer experience. Below are some commonly asked questions to help you.

1. Order & Shipping How can I place an order?

You can place an order directly on our website cambridgevibe.com by selecting your desired items and proceeding to checkout.

How long does shipping take?

Shipping times vary based on location and shipping method chosen at checkout. Standard shipping typically takes 5-10 business days.

Do you offer international shipping?

Currently, we only ship within the United States.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this to track your package.

2. Returns & Refunds What is your return policy?

We offer a 30-day return policy for unused and undamaged products. Please visit our Return & Refund Policy for full details.

How do I initiate a return?

To start a return, email us at return@cambridgevibe.com with your order number and reason for return.

When will I receive my refund?

Once we receive and inspect the returned item, your refund will be processed within 5-10 business days.

3. Payments & Security What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Is my payment information secure?

Yes, we use industry-standard encryption and security protocols to protect your information.

4. Customer Support How can I contact customer support?

You can reach our support team at:

Email: customercare@cambridgevibe.com

Phone: +1 (469) 825-3739

What are your customer service hours?

Our support team is available Monday - Friday, 9:00 AM - 6:00 PM (CST).

5. Account & Orders Do I need an account to place an order?

No, you can checkout as a guest, but creating an account allows for faster checkout and order tracking.

Can I modify or cancel my order?

Orders can be modified or canceled within 24 hours of placement. After this, the order may have already been processed.

For any other questions, feel free to contact us. We are happy to assist you!